Your FLEET user guide

Satloc administration

Authorized Satloc administrators open Satloc administration to add companies, edit their name and time zone, and archive or restore them. The initial Support account is set up from the server console. Satloc administrators then use Administrators → All existing accounts → Manage access to grant or revoke access for other users. A company Owner or Office role does not grant platform access.

Choose Add company, enter its name, time zone and accounting currency, then choose an existing first Owner or leave that field blank to assign yourself. The Owner adds staff through Company → Team & access. Open Manage company for details. Archive and restore are under the secondary section and require the exact company name. Only archived companies with no records or history can be permanently deleted. User accounts and administrator history remain.

01 · START HERE

Getting started & roles

1. Sign in with the account supplied by your company.
2. Check the Current company selector at the top. Your role and records can differ between companies.
3. Choose a major task in the left menu: Plan & dispatch, Fields & maps, Fleet & supplies, Customers & billing, or Company. Then choose the work you need. On a phone, tap Tasks. Search tasks to go directly to a tool.
4. Check the connection indicator before making changes. Wait for a successful save message before leaving a form.

Details and editors open as full workspace screens. Use the labeled Back control to return, or Done to leave the detail screen. Secondary commands are under More actions. Save a form to keep its changes; Back and Done do not save.

Menu items and actions depend on your company role. A missing action can mean your account has view-only access.

Existing Admin, Dispatcher and Loader accounts may also appear. Admin handles company management, Dispatcher handles planning, and Loader follows the ground-crew workflow. Available actions still follow the account's assigned role.

For a new company, set up Customers, Machines and Team & access, then add fields and products before creating spray orders.

02 · THE LAND

Fields & boundaries

The map comes first. Select a field in Your fields or on the map to highlight its existing card and reveal Field details. A field outside the current list appears once with a From map selection label; your list filters stay in place. In Fields & boundaries, map selection highlights the matching card below the map. No second field-information panel opens.

Search by field, customer, farm, tract, crop or state. The active-field map is separate from the list filters. Choose View field to zoom to a boundary, or Field details for its information and actions.

Add or import fields

1. Create the customer first, then choose Add field. Enter the field information and draw its boundary, paste GeoJSON, or choose Import GeoJSON or Satloc JOB. If a JOB contains several field boundaries, select one. JOB exclusion polygons remain holes; guidance and markers do not become fields.
2. For a file import, choose Import boundaries and select a Satloc JOB, KML, KMZ or a polygon shapefile ZIP. Shapefiles should include their matching SHP, SHX, DBF and projection files.
3. Review the preview's location, acreage and errors. Select the customer and state, map file attributes if needed, and check each selected field's name and crop.
4. Choose Import selected fields. This creates new fields; importing the same file as a new operation can create duplicates.

Make a PMAP prescription

In Add field or Edit field, set Field type → PMAP prescription. Enter a uniform rate and choose US gallons/acre, liters/hectare, pounds/acre or kilograms/hectare. An optional material label identifies the application. Draw or import the boundary, then save.

Field details shows the saved rate and Download PMAP (PMH + PMD ZIP). Extract the ZIP and keep the matching PMH and PMD files together. Review the map in Mapstar X before transferring it to the controller. The rate covers the saved sprayable target; holes and buffered exclusions have zero rate. PMAP uses a raster approximation at boundaries. Revisions retain their own rate, units and spray target; a later edit does not rewrite an older download. Set Field type back to Field boundary to remove the current prescription.

This creates a uniform-rate Satloc PMAP. Zone-based worksheets, job mixes, aircraft load planning and Satloc Cloud JOB delivery remain separate tasks; a PMAP download does not send a prescription to a Falcon.

Edit, exclude or archive

Open Field details → Edit field to update labels or the boundary with a reason. Use Add exclusion for an area to exclude and review the resulting spray target. Planning sensitive areas do not automatically create exclusions.

Edits create revisions. Existing orders keep the field revision and target saved with them. Archive field removes a field from active planning while retaining its history. Planning staff can use the archived filter to find and restore it.

03 · AIRCRAFT & PEOPLE

Assign fields to aircraft & crew

1. Open Fields & boundaries and click one or more active boundaries on the map. Click a selected boundary again to deselect it.
2. Choose Assign aircraft / crew. For a single field, this action is also in Field details.
3. Search and add recipients under Aircraft, Pilots and Ground crew. Select aircraft only, people only, or a combination. At least one recipient is required.
4. Add optional notes and choose Assign selected fields. You can select up to 100 fields and up to 20 recipients in each group.
5. Open Shared field assignments, choose an assignment, then Edit aircraft & crew to change recipients. Save after editing.
6. For a plane's assignments, open Machines → Shared field assignments on its card. Selected people see their shared assignments in My work.

Example: assign North Field to N123AB with no crew. Later add Pilot Alex and the ground crew. If Pilot Jordan takes over, remove Alex and add Jordan while leaving N123AB selected.

Everyone and every aircraft listed shares the selected fields; this is not a separate pilot-to-plane pairing. A field assignment organizes planning. Create and dispatch a spray order for operational work. Assigning an aircraft alone does not place a job in a pilot's My work.

Use Clear selection to reset the map selection. To end an active assignment, open it and choose Cancel this assignment; its history is retained.

SATLOC CLOUD

JOB fields, aircraft delivery & LOG spray maps

Open Satloc Cloud & spray maps from the left menu, or Satloc JOBs & spray maps in Fields & boundaries. This connects to the existing Falcon service at satloccloudfc.com.

1. An owner, office user or administrator chooses Connect / reconnect and signs in with the company’s Satloc Cloud account. Fleet keeps an encrypted connection; it does not save the password. Connecting imports aircraft automatically. Reconnecting to the same cloud company keeps verified links; changing cloud companies rebuilds links against the new account.
2. Matching registrations link to existing Fleet aircraft. New registrations create aircraft with capacity unconfigured and liquid spray disabled. Review machine type, save operating limits, then enable liquid spray before load planning. Use Import / refresh aircraft for an already connected account, or Link an aircraft to resolve ambiguous registrations. Archived aircraft are not restored automatically. The Falcon unit must already belong to that cloud aircraft.
3. In Fields & boundaries, select fields and choose Assign aircraft / crew. Assign the aircraft; pilots and ground crew can be added or changed independently.
4. Open the shared assignment and choose Send JOB to Falcon / download JOB. Review the destination and JOB name, which starts with the field name. Keep it or enter a new name, then choose Upload JOB to Satloc Cloud. Fleet checks its existing upload history for the connected cloud company. If the name exists, rename it before uploading; changing only letter case does not create a new name. Fleet also reserves names from earlier uploads, including unknown results. Download JOB only uses the name you entered. Fleet exports the current saved spray targets, including exclusion holes, as a version 3 Satloc JOB.
5. Check Upload history. Uploaded means the cloud accepted the JOB; verify download on the Falcon itself. If the result is unknown, check the cloud for the displayed filename before sending again. Changing or cancelling a Fleet assignment does not recall a cloud JOB.

Import and export files

Use Import boundaries for a local JOB, or choose an aircraft’s Jobs & logs → Preview fields for a cloud JOB. Select a customer and review the field preview before saving. Inclusion polygons become fields; exclusion/no-spray polygons become holes. Guidance patterns and markers are not imported as fields. JOB imports support 4 MiB, 100 features and 50,000 vertices; save up to 25 fields per selection. Field details and shared assignments offer JOB downloads.

Choose Import a LOG, or Import spray map beside a cloud LOG. Fleet decodes native Satloc logs using Mapstar X’s format and coverage code. View track and spray coverage, download the unchanged original LOG, or export GeoJSON. LOGs support 8 MiB and 250,000 positions; duplicate content is retained once per company. Legacy timestamps retain their device-time meaning. Coverage is based on recorded spray state and width, not measured deposition. Check any checksum or skipped-data warning. Imported Satloc spray maps are separate from application records and order matching.

The connection, aircraft links, spray maps and upload history belong to the selected Fleet company. These actions require an online connection. Dispatchers can import, export and send work; connection and aircraft-link settings require an owner, office user or administrator.

Cloud LOG transfer: Open Jobs & logs for a linked aircraft. Browse pages, download an original LOG, import one spray map, or import all LOGs on the current page. Each import reports its result; repeated imports reuse the saved original. Saved spray maps can export their original LOG or GeoJSON.

Cloud service limits: The existing vendor API does not provide the pilot roster or accept LOG uploads from Fleet. Those features need an update on satloccloudfc.com. Pilot names embedded in LOG files remain visible in Fleet; they do not create Fleet user accounts or permanent pilot-to-aircraft assignments.

If an upload reports HTTP 500, Satloc Cloud encountered a server error. Open Upload history, check Satloc Cloud for the exact filename, and use Download saved JOB if you need to upload it through the cloud website. Assign it there to the matching aircraft. An unknown result is never automatically resent, because the cloud may have saved part of the job.

04 · SETUP

Machines & team setup

In Machines, authorized managers can choose Add machine and record identity, machine type and capacity. The list includes fixed-wing aircraft, helicopters, drones and ground rigs.

• Edit identity updates identifying details.
• Configure planning limits records capacity and spray-mixture payload used in load calculations.
• Availability & operating notes records availability information for planning.
• Assignment & application history shows recorded work for that machine.

Under Team & access, managers invite members or create local accounts where available, select the appropriate role, and manage active access. Use Crew planning for crew availability and operating details. Keep a person's account separate from the aircraft they happen to fly today.

Recorded capacities are planning inputs. Enter the usable limits determined for your operation; FLEET does not calculate certified aircraft performance.

05 · PREPARE THE MIX

Products & mix templates

1. Open Product catalog. Add or review the company product, its units, density information where needed, and saved label documents.
2. For a reusable mix, open Mix templates → Add mix template. Enter the finished spray rate and each product's rate and unit.
3. Save with a reason. When creating a spray order, select a template or enter a custom mix and review the copied values.
4. If a product or mix changes, review which saved revision the order uses. Editing the catalog or template does not rewrite earlier orders.

Keep product rate, finished spray volume and product weight distinct. Review source labels and operating requirements separately from the application's calculations.

06 · PLAN TO DISPATCH

Orders, load plans & dispatch

Use the star beside a task in the left menu to add or remove it from Favorites. Favorites save automatically for your user and company in this browser, including after signing out and back in. The same favorites are available from the Tasks menu on a phone.

The Dispatch board opens with the schedule or job agenda. Selection actions, Dates & filters, daily totals and other tools are below it. On the Live operations map, select an aircraft or crew marker to highlight its existing list entry. Open Map options & layers below the map to adjust its display.

1. Go to Spray orders → Create order. Select the field and date, enter or select the mix, check the saved target and acreage, then save the draft.
2. Open the order's Assignments & release controls to choose the pilot and ground crew. Shared field assignments do not fill these job assignments automatically.
3. For a catalog mix, open Aircraft load plan. Record the finished-mixture density and source, allocate the order acres to named parts and aircraft, then choose Preview loads.
4. Review limits, partial loads, product amounts and reconciliation. Choose Save reviewed plan.
5. Use Order workflow → Review planning to review current assignments and inputs. Follow the order or saved plan's dispatch controls to dispatch the reviewed work.
6. Use the Dispatch board to find scheduled jobs, inspect their status and open their details. Assigned crew acknowledge the current dispatch before work starts.

To change a dispatched job, planning staff use Return to draft for amendment, update the plan or assignments, then review and dispatch again. Crew acknowledgements reset. Earlier plans and tickets remain historical. For split jobs, use the individual split progress controls shown in the workflow.

07 · DAILY CREW WORK

Pilot & ground-crew work

1. Open My work. Shared field assignments appear above dispatched spray orders.
2. Set the job dates and status, then Apply filters. If a job is missing, widen the dates and verify the company and assignment.
3. Review Order details, the Saved load plan and Load tickets.
4. Choose Acknowledge assignment for your own dispatch after reviewing it. Each assigned crew member acknowledges separately.
5. Assigned pilots use Assignment & progress to start work and record completion when available. Ground crew use their own acknowledgement and ticket actions; starting and completing work remain pilot/planner actions.
6. Record actual application information through the appropriate order controls. Prepare offline work before leaving service if needed.

Company work lets crew browse other jobs. Viewing a job does not make it your assignment or allow you to update it. If you move to another plane or job, have planning staff update the appropriate assignments.

08 · RECORD WHAT HAPPENED

Application & flight records

Open the order's Application records to record actual acres, amounts, applicators, equipment, local times, time zone and weather evidence. Save the draft, submit it and follow the review actions available to your role. Corrections to reviewed records use the revision workflow.

Use Flight files for supported imports. Review the import's units, times, track and any missing data before matching it to an order. Inspect linked tracks and saved spray maps from the job or application record.

Planned amounts, loaded amounts, application actuals and calculated coverage are different records. A completed workflow or a flight track does not automatically supply the other measurements. Review the specific saved revision when printing or sharing a report.

09 · MAP CONTEXT

Maps & weather

Under Map options → Power lines & power stations, turn on Australian power lines, Australian major power stations or U.S. transmission lines. These optional overlays also appear with the basemap controls on other maps. They start off for a new user. Your map-layer switches, weather opacity and basemap choices save automatically for your user and company in this browser and return after reloading. Zoom in to an area up to 4 degrees across and tall; the selected layers reload when you move the map. Refresh layers retries a source request. A partial-results notice means you should zoom in for more detail.

Geoscience Australia covers power lines rated 66 kV and above and stations with capacity of 5 MW and above. Dashed lines are recorded as underground. Source and licence links are beside each switch. These datasets do not show every wire or establish safe flight clearance. Turning them on sends the viewed map bounds to their public source, without Fleet job or company records.

Choose a basemap beneath the map. Use Fit active fields to return to the active field extent. Planning-location switches control company obstacles, sensitive areas, airstrips and mixing sites where available.

1. Expand Weather layers · radar & fronts beneath the map.
2. Enable Radar · contiguous U.S., Weather fronts · surface analysis, or both.
3. Adjust each opacity slider. Zoom out for regional context.
4. Check the source timestamp and status. Choose Refresh weather to retry an unavailable layer.

Radar shows a latest frame rather than an animation. Front colors indicate cold (blue), warm (red), stationary (blue/red), occluded (purple), and trough or other boundaries (dashed brown). Old or unavailable weather is hidden; a blank layer does not establish clear conditions.

On Live operations map, check position timestamps and accuracy. Choose the machine carrying this device or My crew position, then Start sharing. Fleet remembers that selection and the on/off state for this user, company and browser. Sharing resumes after login when browser location permission is still granted, and continues while you use other Fleet tasks. A sharing bar provides a Stop sharing button from any task. Stop keeps sharing off on the next login. Hiding Fleet or locking the device pauses updates; returning resumes with permission. If the browser used a temporary grant, allow the site again or choose its persistent permission option. Fleet cannot override browser or device permission. Maps provide planning context; use the application record for actual spray-condition evidence.

10 · CUSTOMER WORK

Customers & work requests

Staff use Customers for contacts, customer types, preferences and portal access. Managers can grant the customer account access to the appropriate customer records through Team & access. A portal link selects the company; the customer still signs in.

For customers

1. Check the company and, if present, the Selected customer selector.
2. Open Work requests → Request field work.
3. Select an accessible field, enter preferred dates and describe the requested work and access instructions.
4. Submit and return to the request to read the company's response. Use the status filter to find earlier requests.

For the office

Open a submitted request and choose Respond to request. Acknowledge it for follow-up or decline with a message the customer can read. Acknowledgement does not reserve a date. Prepare the normal spray order separately and link the appropriate existing draft where offered.

Customer visibility follows account access and the company's release of work. Completing an order does not automatically release it to the customer.

11 · MATERIALS

Inventory

Planning staff use Inventory to review stock, receipts, batches and movements. Check the product, location, quantity and unit before saving a receipt or movement. Use the record's review/posting actions to confirm it and its history to investigate changes.

When recording loading, keep measured quantities and the intended inventory movements explicit. A load plan is a calculation; it is not itself proof of stock received, issued or applied. Use the correction or reversal actions on saved records to retain the original history.

To update a product sale price from a receipt, open its landed-cost entry and select Also calculate and update the product sale price. Choose markup or target margin, the percentage, unit and effective dates, then preview. Review any replacement warning and save the reviewed cost and price together. Leaving the option unchecked saves cost only. Existing invoices remain unchanged; prices with quantity tiers must be edited in Product sale prices.

12 · OFFICE RECORDS

Accounting & invoices

Accounting has six task sections: Overview, Invoices, Payments & accounts, Sales & costs, Reports, and Setup. Open Invoices to create or find an invoice. Use Payments & accounts for bank setup and customer accounts. Pricing and accounting connections are under Setup.

Owner, Office and legacy Admin users open Accounting for financial work. Choose Accounting overview for current customer balances and issued invoices.

1. Create or open an invoice draft. Verify the customer, dates, source work, quantities and prices.
2. Review the printable invoice and any selected map or supporting details.
3. Follow the review and approval controls. Issue the reviewed invoice when it is ready to post the customer charges; a draft or approval alone does not create a receivable.
4. Record received payments through the account's payment and posting workflow, then apply them to the correct open charges.
5. Use credit, correction or reversal actions when appropriate so the history remains available.

To create and price a draft together, choose Create from reviewed work in Invoice drafts & billing tools. Choose one application or select up to 25 for the same customer, enter the invoice number and dates, then choose Continue to pricing. Select product prices, preview and review the charges, then choose Create priced draft. No draft is saved until this final step, and already-linked work cannot be billed again. Use Change invoice details to edit the header or Enter charges manually instead for the original manual workflow.

For a draft linked to current reviewed work, choose Calculate charges from actuals. Use the saved customer application rate and service minimum when effective on the invoice date, or the company fallback when no customer default applies, or uncheck Use saved customer rates, bands, minimum and service fees to enter an override. Customer pricing defaults lets office staff save a rate, minimum, effective dates and change reason; it is also available from customer invoice settings. Optional Acreage rate breaks charge each band at its own rate: the base rate covers acres up to the first threshold, then each new rate applies only to acres within its band. Review each band acreage, rate and charge. The service minimum applies to their combined total, then actual product charges are added. Optional Service fees add named fixed amounts in the company currency per invoice or per linked application, or percentages of application charges after the minimum or application plus product charges. Percentage fees exclude other fees, taxes and discounts; each fee appears separately with its basis in the preview. Save up to ten fee rules with customer pricing. Open Company fallback pricing from Accounting or the calculator to save company rates, acreage bands, minimum and service fees with effective dates. Customer pricing takes priority as a complete set, including zero rates and empty fee lists; rules are not mixed. The preview identifies the source. Company defaults start disabled and do not reprice existing invoices. Uncheck the saved-rates option for a manual flat-rate override without saved fees. Saved product sale prices can include optional quantity tiers. Choose separate prices per band or one matching price for the whole quantity, and choose invoice-wide quantities or restarting per application. Quantities combine only for the same selected saved product price and unit. The selected rules and contributing sources appear in the calculation review. Product tiers apply through the reviewed-actuals calculator; manual chemical-sale prices remain explicit. Prices must use the recorded unit and be effective on the invoice date. Preview and review the charges before applying: this replaces all draft lines. Discounts and taxes remain in the separate issuance review.

To bill work in instalments, choose Create from reviewed work and enter each application's percentage of original work. The default is its unreserved remainder. Review the reduced acreage and product quantities, then create the priced draft. Active drafts reserve their shares; credits do not release work. Voiding a source releases only its share, after reversing an issued invoice if needed. Minimums, bands, tiers and fees apply per invoice, so review them for each instalment.

For a partial credit on an issued invoice, open Issued invoices → Partial credits and history. Enter the original recipient, credit number, date, reason and explicit net/tax amounts for its lines. Preview and review before posting. The credit applies to the open invoice amount; any excess stays on the customer account. Download the printable credit from history. No stock is returned and no cash refund is made. Use Account entry and corrections to release allocations and reverse a mistaken credit, then create a new credit document.

Payment allocations determine remaining amounts. Recording a payment without allocating it does not settle a specific invoice. FLEET balances and any connected QuickBooks results are shown separately; do not assume automatic synchronization or payment collection.

Company payments · Stripe

Open Customers & billing → Accounting → Payments & accounts → Company payments · Stripe. The Fleet administrator connects the platform once. Each company owner chooses its registration country and finishes Stripe’s secure business, identity and bank setup. No API keys or bank details are entered in Fleet. Refresh verification after returning. Stripe may need identity or business information beyond bank details.

Companies use USD in the United States, AUD in Australia and BRL in Brazil. Set this up before adding customer, product or financial data; existing amounts cannot be converted by changing country. Country availability depends on the platform’s Stripe approval. Choose cards and eligible local methods: US ACH, Australian BECS debit or Brazilian Boleto. Some methods need activation in Stripe.

Open an issued invoice and choose Send / track payment. Review the recipient, email, balance and currency before sending. Stripe emails a secure payment request; the retained Fleet invoice has the detailed charges and taxes. Pending bank payments do not settle an invoice. Verified live payments are recorded and applied automatically. Sandbox invoices do not send email; open the secure payment page. For a dedicated demo company, an Owner/Admin can confirm and enable test-company accounting in Company payments. This permanent designation blocks live Stripe operations. Sandbox payments and refunds then update that test ledger. Refresh existing paid requests to reconcile them, then refresh Accounting. Other companies remain protected.

Use Retry same payment request after an interrupted send. Cancel an open online request before applying an outside payment. Manage refunds and disputes in Stripe, then refresh the payment status; Fleet preserves the history and updates the remaining balance. Company owners/Admins manage setup and methods; Office staff can send invoices and check payments.

13 · REVIEW THE OPERATION

Reports & operations tools

• Operations tools has four task groups: Plan work, Complete work, Manage resources, and Collect & review. Choose a group to see its tools. Drag tools within that group to change their order. Live job status opens only when selected. Open the relevant tool and review its filters and saved record scope.
• Seasonal report supports planning staff's reporting views. Check selected dates and statuses before using totals.
• Cross-company schedule reviews scheduling information across accessible companies.
• Activity log records company changes for planning staff to review.
• Company notices provides company messages and notice controls according to role.
• System status lets managers inspect worker, queue and delivery issues.

Refresh a report after underlying records change. When downloading or printing, verify the dates, customer, status and revision shown. A recorded email or queued delivery is not confirmation that a recipient received it.

14 · AWAY FROM SERVICE

Offline work

1. While online, open an assigned active job in My work and choose Prepare offline work. Wait for Saved for offline work.
2. Open Offline work from the connection indicator. Check the saved company, job and capture time.
3. Use Record offline change for the available actions. Pilots can queue their acknowledgement, progress and remaining-field assessments. Ground crew can queue their own acknowledgement.
4. Reconnect with FLEET open. Use Sync now if needed, and wait for server confirmation.
5. If a conflict is reported, review the current job before choosing which changes still apply. Refresh the active job online before starting another batch.

Offline preparation needs available browser storage and a supported browser. A device-saved change is not yet a server-confirmed change. Closing the browser pauses syncing. Download read-only copy creates a separate snapshot for reading; changes on paper do not update FLEET.

15 · GET UNSTUCK

Common questions & recovery

I cannot find a field or job.

Check the selected company, search text, dates and status filters. Planning staff can check archived fields. Crew should check the job assignment; customers should check their selected customer and released-work access.

The pilot changed, but the aircraft did not.

This is expected for shared field assignments. Open Edit aircraft & crew and change whichever recipients need to change. For an operational job, update its own assignments through the order workflow.

Weather says unavailable.

Check your connection, select the correct company and choose Refresh weather. If it continues, tell your office which map and layer failed and the time shown. Provider or server connectivity may need attention.

A save says the record changed.

Another change was saved first. Reopen or use Review latest version where offered, compare the current record with your entries, and save the intended change.

A previous save needs confirmation.

Use Recover save before submitting another change. It checks the original result or retries the same operation.

I cannot start a dispatched job.

Check the current planning review, all assigned crew acknowledgements, aircraft/crew availability and any notices shown in the workflow. Split jobs use their own start controls.

My menu does not show an action.

Check your role beside your name and the selected company. Ask the company Owner or Office user to review your access or assignment.

What should I send when asking for help?

Include the company, page, field or order number, action attempted, time and exact error. A screenshot can help. Never include passwords.